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How to Check If/When a Plugin was Successfully Activated in an Instance - Support and Troubleshooting
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KB0678767

How to Check If/When a Plugin was Successfully Activated in an Instance


19296 Views Last updated : Jun 12, 2025 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

Check if a plugin has been successfully activated in an Instance and when it was activated

Places to check if a plugin was activated successfully

There are several places to check if a plugin was successfully activated in an instance. But when it is checked in the places mentioned here in the KB, one cannot go wrong.

We could check that in 2 places to be 100% sure that a plugin was successfully activated:

  • sys_progress_worker
  • sys_plugin_log

To check in sys_progress_worker:

  1. Navigate to progress workers, System Diagnostics > Progress Workers
  2. Search for the name of the plugin in the name field in the form

If the plugin activation was successful it should show as SUCCESS and in case the plugin was not activated properly this would show ERROR.

To check the sys_plugin_log table:

  1. Navigate to sys_plugin_log table
  2. Search Navigator > sys_plugin_log.list
  3. Search for the name of the plugin in the name field in the form

Along with the name of the plugin and it should show that the plugin activation was a Success. In case the plugin was not activated it should show Failure.

If the plugin is not activated at all, it does not have an entry in sys_plugin and sys_plugin_log. There are more details here about the plugin as in who activated the plugin and when it was activated as well.


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