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Description

String fields and HTML fields hold data in different formats and formatting issues are observed with the Email client template when HTML is not specified as the content type.

Extra carriage returns are observed on the email client body and some data will be truncated if double angle-bracket tags <<>> are used.

Cause

Email client body type is HTML and any other data formats such as strings will be translated into this format.

Resolution

The client template requires the body to be in HTML to avoid unexpected behavior such as the truncation.

Article Information

Last Updated:2020-01-29 05:42:49
Published:2020-01-27