When attempting to schedule a clone, sometimes the request gets stuck trying to verify the target instance and does not complete the request. The screen often hangs with the pop-up message 'Confirm Destination Upgrade/Downgrade'.
Steps to Reproduce
- Log on to your source instance.
- Attempt to schedule a clone to a target instance.
NOTE: The issue only happens for users who have current browser cache for the instance, also does not happen to all clone attempts.
Before scheduling a clone:
- Log on to the clone source instance using a browser with incognito or protected view, so to not use your browser's cache.
- Clear your browser cache.
Related Problem: PRB1156906