Notifications

468 views

Description

Removing demo data removes workflows from the com.glideapp.workflow.authoring plugin.

The following workflows are affected:

  • Service Catalog Item Request on Requested Item [sc_req_item] table
  • Service Catalog Request on Request [sc_request] table

 

 

Steps to Reproduce

 

  1. Request a removal of demo data from your instance by navigating to Self-Service > Service Requests on HI Service Portal.

  2. Once the demo data request has been submitted and completed, navigate back to your instance.

  3. Navigate to Workflow > Workflow Versions and search using the following criteria:

    http://<instance-name>/wf_workflow_version_list.do?sysparm_query=tableLIKEsc_req_item%5EORtableLIKEsc_request

    Note that the following workflows have been removed:

    • Service Catalog Item Request on Requested Item [sc_req_item] table
    • Service Catalog Request" on Request [sc_request] table

 

 

Workaround

Import the attached wf_workflow_version XML file to the instance. For more information on this procedure, see the product documentation topic Export and import XML files.

 


Related Problem: PRB942936

Seen In

Kingston
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-02-26 00:01:56
Published:2018-08-23
wf_workflow_version_02afe5b14a362327015593f5f7f962ca.xmlwf_workflow_version_b98a7cfd0a0a0b342c2de25a5bfe4588.xml