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Unable to delete CI record from cmdb_ci_vm_instance

Issue


 
Unable to delete record from the cmdb_ci_vm_instance table. The following message occurs:
 
"The CI record cannot be deleted unless the associated virtual machine is terminated"

Solution


 
The error message is generated due to the business rule "Prevent deleting of non-terminated VM" restricting the deletion of the CI in the cmdb_ci_vm_instance table.
 
https://<Instance_FQDN>/nav_to.do?uri=sys_script.do?sys_id=09aa6621d5911000c186135ceeb83897
 
You can temporary disable the business rule in order to delete the CI in the cmdb_ci_vm_instance table by unchecking the Active check box. 

Article Information

Last Updated:2018-11-27 05:25:40
Published:2018-02-01