SMS messages are being sent as HTML content type unless com.glide.notification.include_email_headers_with_sms is set to false.


Steps to Reproduce


  1. Create a new notification of type SMS.
  2. Trigger the SMS notification.
  3. Navigate to the sys_email record generated by the notification.

You will notice the received email content-type header is: "Content-Type: text/html; charset=UTF-8".

On the instance, the outbound email will have Content Type: multipart/mixed



This issue has been fixed since Jakarta Patch 8.

If a workaround is needed, create a record on sys_properties named "com.glide.notification.include_email_headers_with_sms" and give it a value of "false".


Related Problem: PRB1244022

Seen In

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Intended Fix Version


Fixed In

Jakarta Patch 8
Kingston Patch 3

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Article Information

Last Updated:2018-03-27 12:15:05