SMS messages are being sent as HTML content type unless com.glide.notification.include_email_headers_with_sms is set to false.
Steps to Reproduce
- Create a new notification of type SMS.
- Trigger the SMS notification.
- Navigate to the sys_email record generated by the notification.
You will notice the received email content-type header is: "Content-Type: text/html; charset=UTF-8".
On the instance, the outbound email will have Content Type: multipart/mixed
This issue has been fixed since Jakarta Patch 8.
If a workaround is needed, create a record on sys_properties named "com.glide.notification.include_email_headers_with_sms" and give it a value of "false".
Related Problem: PRB1244022