A storage column/alias that exists in multiple partitions but not all partitions is erroneously classified as synchronized during move of CMDB to TPP structure. 

This results in SQL exceptions, which this can appear as an error such as 'java.sql.BatchUpdateException: Unknown column 'a_ref_14' in 'field list'.


Steps to Reproduce


After an instance upgrade, notice the presence of SQL exception messages.



The issue was fixed since Jakarta Patch 7.

Contact ServiceNow Customer Support if your instance is affected and needs to be repaired.


Related Problem: PRB1234751

Seen In


Intended Fix Version


Fixed In

Jakarta Patch 7
Kingston Patch 1

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Article Information

Last Updated:2018-06-11 21:00:21