After navigating to the Activity Stream from a list record in native android mobile app, clicking on the back button redirects the user to the original list, instead of the current record that was opened.


Steps to Reproduce

  1. Navigate to any list (e.g. Incident).
  2. Open an Incident record form.
  3. Click Activity Stream.
  4. Click the app's back button.

The user is redirected to the list instead of the current record.



This issue has been fixed in "Mobile Android Patch 3.3" release. Please apply the latest ServiceNow mobile app patch to resolve.


Related Problem: PRB1192897

Seen In

There is no data to report.

Fixed In

Mobile Android Patch 3.3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:34:30