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Description

Activity stream filter preferences do not save when reloading a form.

Steps to Reproduce

  1. Go to any incident form.

  2. Click the activity stream filter icon and uncheck Work notes and Attachments.

  3. Reload the form.

    Expected result: Work notes and Attachments fields are unchecked in the activity stream filter.

    Actual result: Work notes and Attachements fields are checked but work notes and attachments are not shown in the activity stream.

 

Workaround

For a temporary solution, set the property glide.ui.use_jelly_activity_stream to false.

To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.

Once a version is listed in which this issue is resolved and you upgrade to it, set glide.ui.use_jelly_activity_stream back to true.


Related Problem: PRB1235811

Seen In

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Intended Fix Version

London

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Associated Community Threads

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Article Information

Last Updated:2018-04-05 06:55:49
Published:2018-01-09