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Jakarta Patch 7: Known Errors

This article presents notable known errors in Jakarta Patch 7, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal.

Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Jakarta Release Notes.

Severity 1


The following table lists notable Severity 1 known errors in this patch.

ArticleProblemCategoryTitle
KB0597379PRB696038Core PlatformRecords with the 'null' sys_id can be created and imported
KB0682447PRB1244420Persistence Dataloss occurs when deleting a field in cmdb hierarchy through update set while the storage alias exists on multiple partitions as it causes the field to be dropped from all partitions even if other storage aliases depend on it

Severity 2


The following table lists notable Severity 2 known errors in this patch.

ArticleProblemCategoryTitle
KB0657390PRB1238364Activity StreamThe User Preference [sys_user_preference] ".stream_input" (ex: glide.ui.incident.stream_input) can cause field visibility issues for comments and work notes depending on the form layout
KB0634440PRB1103343Activity StreamTurning off Live Forms (glide.ui16.live_forms.enabled) in Jakarta hides Journal Fields associated to Activity Formatter, Activities(Filtered).
KB0598210PRB658875AuthenticationSubjectConfirmationData mismatch - SAMLRequests generated within seconds of each other
KB0657433PRB1166875ChatUsing Legacy Chat in Jakarta, the support agent is unable to respond to end user.
KB0680534PRB1251315Configuration Management Database (CMDB)While processing skip duplicates in identification engine, memory issues may occur with high numbers of duplicates
KB0680703PRB1257374Core PlatformSizeAwareness size estimation is additive when ScriptableObjects are instantiated in a loop causing the size of scriptable objects estimation to be larger than expected
KB0679411PRB1248691CurrencyCurrencyPriceOptimizer can generate a NullPointerException when memory usage is high during a table reindexing process
KB0682431PRB1248404EmailDelegate not receiving notification in Jakarta when notification is triggered to a group.
KB0623193PRB995233EmailGroup Email is not included as a notification recipient if the email address is the same as the address of a user that has been excluded
KB0622130PRB924635Forms and FieldsPresence/Live Forms - Real-time updated checkbox, choice, perhaps other types of fields does not save properly
KB0657641PRB1244501Import / ExportSynch Transform uses Fast lock that can cause Soap threads to hung up (PRB1200935) exhausting all integration semaphores
KB0679518PRB1250774Service CatalogExcessive size of ZZQUESTION_CACHEYY cache causes high memory usage issue
KB0598896PRB689186UI ComponentsWith List v3, the sys_user table list fails to load if the name field starts with a dot followed by a space
KB0661797PRB1235331Update SetsGrandchild tables of task created as TPC can be corrupt if created in the wrong order

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Article Information

Last Updated:2018-04-02 07:02:50
Published:2018-01-07