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Description

Planning Console is not loading. 

Resolution

After further investigation, it seems that few errors prompted in the console upon loading the Planning Console. 

Uncaught Error: [$injector:modulerr] Failed to instantiate module sn.$sp due to: 
Error: [$injector:modulerr] Failed to instantiate module oc.lazyLoad due to: 
Error: [$injector:nomod] Module 'ngTable' is not available! You either misspelled the module name or forgot to load it. If registering a module ensure that you specify the dependencies as the second argument. 

The widget dependencies record provided below was configured to Include on Page Load. This, in turn, was causing the Planning Console not to load.
https://XXX.service-now.com/nav_to.do?uri=sp_dependency.do?sys_id=4a0e7dd24f6f9200c664c0818110c762 

 

Article Information

Last Updated:2019-12-29 15:35:04
Published:2019-12-29