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Issue Summary

Request item workflow not triggering on some request with multiple requested items.

  

Most Probable Cause

Workflow on Request is not providing enough time for the system to trigger workflows for its child requested items.

  

Solution Proposed

Adding a 5 second timer to the parent request workflow will give enough time for the system to analyze and run all the business rules to trigger workflow on the child RITM's.

 

 

Article Information

Last Updated:2018-02-08 08:56:48
Published:2017-12-19