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Error Message when using Applications Module under System Applications Menu

Problem


The following error message always comes up when navigating to Applications Module under the System Applications Menu:



 

 

Symptoms


The symptom of this issue is always that multiple onscreen messages are presented in red with the following text:

Write operation against 'sys_store_app' from scope 'rhino.global' has been refused due to the table's cross-scope access policy

  

Cause


This is usually caused by custom business rules that have been implemented on the sys_attachment table that attempts to go back and modify the parent record for the attachment. If that tries to update the app and store related tables, it causes the error. The tables in question are:

  • sys_app
  • sys_store_app
  • sys_remote_app
  • sys_app_version

 


Resolution


Try disabling any custom business rules on sys_attachment to identify which business rule is causing the error message. Once the offending rule is identified make sure it's logic keeps it from attempting to update the following tables:

  • sys_app
  • sys_store_app
  • sys_remote_app
  • sys_app_version

Article Information

Last Updated:2017-12-07 19:51:50
Published:2017-12-08