Issue
The Project Planning Console shows an error, "Permission denied to perform the action" when trying to indent a Project Task
Cause
This is a security constraint issue. Debugging Security ACLs is the best approach to determine the cause.
The issue can be due to the Parent Field configured as read only for Project Tasks:
/nav_to.do?uri=sys_dictionary.do?sys_id=c1988f976f254100af68b1109e3ee4b1%26sysparm_view=advanced
The write ACL /sys_security_acl.do?sys_id=377f567798e2b000673d562b24dc8cbf can also be blocking users with the it_project_role from editing or indenting the Parent of the Project Task.
Resolution
- Disable or customize the ACL mentioned above.
- Create a dictionary-override to make the parent field read-only false on the [pm_project_task] table.