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Failed to download AWS Billing information with error: The specified key does not exist - Support and Troubleshooting
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  • Failed to download AWS Billing information with error: The specified key does not exist
KB0656780

Failed to download AWS Billing information with error: The specified key does not exist


6028 Views Last updated : Feb 14, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

AWS billing schedule fails with the following error in the Current Job Details field:

Downloading dataUnable to establish connection to https://s3.amazonaws.com: com.amazonaws.services.s3.model.AmazonS3Exception: The specified key does not exist.
(Service: Amazon S3; Status Code: 404; Error Code: NoSuchKey; Request ID: 27F869BDF8FD446F),
S3 Extended Request ID: EMbXszhYsIToNOfA7K1fnVPu2c+QlZFy5BzbNo3XdgpndZEmX9/VWfwoNxn2Tqe+jZxBwiib7KM=

Resolution

Review the following items:

  • A service account in the instance for AWS.
  • A payer account that gets billing information for all linked accounts.
  • The Amazon S3 bucket where you want AWS to publish your detailed billing reports is  designated. In addition, the credential used to access this report must have permissions to this S3 bucket.

Related Links

Create a cloud billing schedule

AWS Documentation


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