Create Role not working for variables of HTML.

Steps to Reproduce

  1. Create two variables:

    • Single Line Text , Default Value : single, Create Role : Admin
    • HTML, Default Value : html, Create role : Admin
  2. Create an onLoad Client script that will alert these values, for example:

    • alert(g_form.getValue('html'));
    • alert(g_form.getValue('single'));
  3. Log in as ITIL user and load the catalog item.

    You can see the values being set but on the alerts, the value is being alerted for single-line text but not for HTML.



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Related Problem: PRB713581

Seen In

Helsinki Patch 2

Fixed In


Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:40:16