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Description

Order guides which have non zero prices are not displayed on the Service Portal request page. The issue is due to the pre-Jakarta widget SC Category Page, where the below condition fails:
<span ng-if="data.showPrices && item.hasPrice" class="pull-right item-price font-bold">{{item.price}}</span> &nbsp;

 

Steps to Reproduce

 

1. Login a pre-Jakarta instance

2. Go to Service Portal /sp?id=sc_category&sys_id=e15706fc0a0a0aa7007fc21e1ab70c2f

3. Notice the New Hire order guide shows no price even when there is price attached to it:




Workaround

This issue is fixed in all currently supported versions. There is no workaround applicable. Please review the Fixed In section to determine the latest available patch your instance can be upgraded to.


Related Problem: PRB1238850

Seen In

There is no data to report.

Fixed In

Jakarta

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-02-06 08:07:07
Published:2019-02-06