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Description

Since Jakarta, users can add an attachment which is not of image type (e.g. Excel) when using the "Insert/edit image" button in an HTML field with the TinyMCE Editor.
In Istanbul the operation was not allowed and a message alerts the attachment is not a valid image type, blocking the file to get added to the record.

 

Steps to Reproduce

 

1. Open an incident record.
2. Add a new field of type HTML into the form.
3. Click on the "Insert/edit image" button in the TinyMCE HTML editor toolbar.
4. Leave "Type" as attachment, click on the paperclip icon and add a file which is not an image, e.g. an Excel file.
No error messages is prompted about the file type, and the non-image file still gets attached to the record.

Workaround

This is a regression due to the different integration of the TinyMCE Editor since Jakarta.
After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience.

 


Related Problem: PRB1210235

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Article Information

Last Updated:2018-07-25 01:16:36
Published:2018-07-25