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Cannot toggle/ click on a commenter's profile picture in the activity feed - Known Error
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  • Cannot toggle/ click on a commenter's profile picture in the activity feed
KB0656434

Cannot toggle/ click on a commenter's profile picture in the activity feed


598 Views Last updated : Oct 9, 2024 public Copy Permalink
KB Summary by Now Assist

Description

You can no longer toggle/ click on a commenter's profile picture in the activity feed and gather their information or send a Direct Message. This feature was included in certain previous releases (Istanbul and Helsinki).

Steps to Reproduce

  1. On a Jakarta instance, navigate to Incident > Open and select any incident.

  2. In the activity filter, click on the profile picture of a user.

    Note that no pop-up window with the user contact information or an option to send a direct message is displayed.

 

 

Workaround

There is no workaround for the issue. This is an intentional change made for performance improvement efforts in Jakarta.


Related Problem: PRB1169245

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