You can no longer toggle/ click on a commenter's profile picture in the activity feed and gather their information or send a Direct Message. This feature was included in certain previous releases (Istanbul and Helsinki).

Steps to Reproduce

  1. On a Jakarta instance, navigate to Incident > Open and select any incident.

  2. In the activity filter, click on the profile picture of a user.

    Note that no pop-up window with the user contact information or an option to send a direct message is displayed.




There is no workaround for the issue. This is an intentional change made for performance improvement efforts in Jakarta.

Related Problem: PRB1169245

Seen In

Jakarta Patch 7

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-05-21 09:30:59