After Jakarta upgrade, Toggle Connect Sidebar is not working
After Jakarta upgrade, Toggle Connect Sidebar is not working.
- Log on to affected instance
- Click on Toggle Connect Sidebar
The Connect sidebar does not appear, as it should.
- Observed an angular js error on browser console.
- Reported issue seems to be caused by a UI macro ng_chat_config (https://<instance name>.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=4658de97c33122003b935ad551d3aeea), this UI macro was provided as a work-around for a connect chat issue in Helsinki release.
- In Jakarta release, the fix for that specific issue is already included as part of platform and above mentioned UI macro is not required anymore in Jakarta release.
De-activate the UI macro ng_chat_config