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Page and iframe titles are inadequate - Support and Troubleshooting
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KB0656094

Page and iframe titles are inadequate


351 Views Last updated : Oct 17, 2023 public Copy Permalink
KB Summary by Now Assist

Description

Pages within the ServiceNow Jakarta website are made up of a container for the common header and navigation section, and an iframe for the main content section. The title for the container is ServiceNow which is reasonably accurate (as it describes the name of the website), but the title for the iframe is "main content". This does not clearly describe the content of the iframe. Furthermore, the title within the iframe is also "ServiceNow" which again does not clearly describe the content of the iframe (note that JAWS exposes the latter as the name for the iframe).

Steps to Reproduce

The title for the container is ServiceNow which is reasonably accurate (as it describes the name of the website), but the title for the iframe is "main content"

Workaround

Currently, there is no workaround. To receive notifications if and when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article.


Related Problem: PRB953578

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