- Project portfolio suite
- Project portfolio suite with Financials
- Agile 2.0 (beginning with Jakarta)
- Timeline Visualization
- Domain Support (Jakarta or before)
Steps to Reproduce
To confirm whether an instance is at risk for this issue, open the following list view, which has been filtered to show the installed Project Management plugins. If the v1 plugin is installed but neither the v2 nor v3 plugins are installed, then the instance is at risk. Reach out to ServiceNow Customer Support before attempting to activate a Project Management plugin.
Filtered list view: https://<instance_name>.service-now.com/v_plugin_list.do?sysparm_query=idSTARTSWITHcom.snc.project_management
- Version 1 plugin: com.snc.project_management
- Version 2 plugin: com.snc.project_management_v2
- Version 3 plugin: com.snc.project_management_v3
Contact ServiceNow Customer Support. before activation of the Project Management V2 plugin.
Related Problem: PRB1237886