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Description

There is an issue when making list reports where some of the dot walk fields that are in non scope tables
are unable to expand as the (+) is not visible unless the scope fields are expanded.
This also happens to the task list view.

Steps to Reproduce

1> Activated plugin like Customer Service
2>Navigate to System Properties > UI Properties.
Locate the property Allow base table lists (task, cmdb_ci, etc.) to include extended table fields (incident_state, os_version, etc.), and allow filtering on extended table fields (glide.ui.list.allow_extended_fields).
3>Select the check box to enable extended fields on parent table lists
4>Click Save.
5> Created a new report on task table.

Workaround

expand a dot walk field that are in scoped tables first and then the sign (+) is visibleĀ 
for the non scoped tables.


Related Problem: PRB1031099

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Article Information

Last Updated:2017-11-16 17:14:17
Published:2017-11-17