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Description

Service Portal - Tickets with Medium Length or Long Short Descriptions do not display correctly on mobile devices

Steps to Reproduce

  1. As system administrator, create an incident with a short description like Having trouble with something in the office
  2. On mobile, navigate to System administrator's index page
  3. In the My open incidents simple list, select the newly opened incident
  4. Note the activity stream input is incorrectly styled. Note that the header buttons such as Location, Attach an Image, and Barcode Scanner are improperly-styled

Workaround

This issue is under review. If you are able to upgrade, check the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click the Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

 


Related Problem: PRB911979

Seen In

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Associated Community Threads

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Article Information

Last Updated:2017-11-14 09:00:47
Published:2017-11-14