Canvas side content panel Table list is not loaded until the user performs an action.

Steps to Reproduce

  1. Cleared the browser & instance cache. (You may also need to restart your server to reproduce this issue.)
  2. Open a dashboard.
  3. Click the Add Widget (+ icon) button to open the side panel.
  4. Click the filter icon to open the Filter Reports panel.
  5. Choose the Select a table radio button.
Expected result: For few seconds, Loading tables will be shown afterwards list of tables should be displayed. 
Actual result: It shows only the Loading tables message. The table list is not loaded.


Click the Table list's down arrow button one more time to display the list of tables.

Related Problem: PRB714153

Seen In


Intended Fix Version


Fixed In


Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-09-14 06:30:35