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Description

Guided Tour Designer callouts do not display images or are placed in the wrong related list of the form when the tour is played.

Steps to Reproduce

  1. Navigate to Embedded Help > Guided Tour Designer > Guided Tours.

  2. Click New or edit an existing tour.

  3. Click Edit with Designer and observe the Callouts

  4. Play the Guided Tour and observe the Callouts 

Expected: Callouts are displayed with correct graphics in Guided Tour Designer and placed on the correct related list/tab of the form when the tour is played
Actual: Callouts are identified as letters in Guided Tour Designer or placed on the wrong related list/tab of the form when the tour is played

Workaround

Enable the system property com.glide.ui.virtual_host.

Value: pa,html,script,include scripts,glide,custprefix,_sn
Type: string

For information on adding system properties, see Add a property using sys_properties.list.

 


Related Problem: PRB935838

Seen In

There is no data to report.

Fixed In

Jakarta
Kingston Advance Release for Service Mapping Patch 1
London

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-11-11 16:00:16
Published:2018-11-12