Category picker does not load when creating new knowledge articles.

Steps to Reproduce


  1. Navigate to a knowledge base.
  2. Click Create new article.
  3. Click the knowledge base lookup, and create a new Knowledge Base.
  4. Click the category lookup.
The categories do not load, and you cannot create a new category.


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Related Problem: PRB689691

Seen In

Geneva Patch 6 Hot Fix 2

Fixed In

Istanbul Patch 7
Jakarta Patch 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:34:48