UI16 does not render the email reply, reply all, forward button on the activity (filtered) formatter

Steps to Reproduce


  1. Ensure email sending is active on the instance
  2. Activate the email_reply UI Macro
  3. Create some dummy emails from pre existing incident records using the email client function
  4. Check the activity filter for a record of the sent email


If you are experiencing this issue in a fixed version, ensure that you have set the necessary property to remediate this issue:

NOTE: The fix for this does not make use of the email_reply UI Macro. To enable this functionality in UI16 with the new fix, create a new sys_property named glide.ui16.emailStreamResponseActions and set it to true.


Related Problem: PRB1152564

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Article Information

Last Updated:2020-11-15 09:43:09