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Description

When the Chrome browser is upgraded to version 61.0.3163, the Event Management Dashboard and Service Mapping map is redirected to Home Page nav_to.do?uri=/%257B%257Bpropertiesurl%257D%257D/home.do

 

Steps to Reproduce

 

On affected instances, the issues are known to be able to reproduce via either of the two features/modules:
 
  1. Alert Console
  2. Business Service Map

Workaround

3 temporary workarounds are available: 

  • Use Chrome version before 60 
  • Use another browser 
  • Switch to UI15

Related Problem: PRB1175385

Seen In

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Intended Fix Version

Madrid

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

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Article Information

Last Updated:2018-07-23 00:32:38
Published:2017-10-02