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Description

Exporting PDF for a old pivot table in Hebrew displays text LTR.

 

Steps to Reproduce

  1. Set the instance language to Hebrew.

  2. Go to the following report:
    https://<instance>.service-now.com/sys_report_template.do?jvar_report_id=22c4542ac0a8000300df71329fd7a40f.

  3. Export to PDF.

    Compare the PDF version to the table in the report and note that the words in the headers are inverted.

    It should instead look like the original report.

 

Workaround

This issue will not be fixed in the legacy pivot table. Please use the new multi-level pivot table, which supports RTL and is more powerful than the old pivot table.


The option is positioned slightly higher on the list of options, compared to the normal pivot. Ref.:

https://docs.servicenow.com/bundle/jakarta-performance-analytics-and-reporting/page/use/reporting/concept/create-multilevel-pivot-report-rd.html

 


Related Problem: PRB1194082

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Article Information

Last Updated:2018-05-21 05:13:56
Published:2018-05-21