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Description

After upgrading from Helsinki the file z_last_include.js does not have its version updated, even though the file itself contains updates. This prevents the browser from re-caching the file, which can cause issues such as failing autocomplete references and bad results for reference qualifiers.

Steps to Reproduce

  1. On the latest Helsinki environment, open the instance so when the homepage loads, the z_last_include.js file is loaded into your browser.

  2. Upgrade the instance to Jakarta.

  3. Open the page again.

    Note that the z_last_include.js file is not updated.

  4. Open an incognito browser and log in to the instance.

    The updated file loads.

 

 

Workaround

Clear the browser cache.


Related Problem: PRB1117354

Seen In

There is no data to report.

Intended Fix Version

London

Fixed In

Jakarta Patch 9
Kingston Patch 6

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-04-30 15:07:22
Published:2017-09-25