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List v2: Choices with the same label will display the value on the end unless it has been selected in the search filter - Known Error
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KB0635927

List v2: Choices with the same label will display the value on the end unless it has been selected in the search filter


1237 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

On an extensive choice list with choices containing the same label but with different dependencies and values, List v2 displays the value next to the choice. When running a report or search filter against one of the choices, the values no longer appear next to choices with the same label.

(List v3 does not show the values for choices with the same label.)

Steps to Reproduce

  1. Navigate to Incident > Open.

  2. Add choices with the same Label to a choice field, for example, Test on the Subcategory field. Make sure the choices all have different values, along with different dependencies.

    For more information, see the product documentation topic Choice list field type.

  3. Go to /incident_list.do and open the search filter.

  4. Select the choice field (Subcategory) and then click the drop-down list.

    Note that each choice with the same label has a value displayed next to it.

  5. Select one of the new choices and click Run.

  6. Click the drop-down list for the choice again.

    Note that choices with the same labels do not display a value next to them.

 

Workaround

Attach the values to the Label field of the choice.


Related Problem: PRB1181201

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