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Description

Searching knowledge articles for keywords does not return matches for all knowledge articles found in all languages. The articles that are returned are instead based on the default language set in the glide.knownman.search.default_language system property or the user's select language if this property is not set.

 

Steps to Reproduce

 

  1. Ensure that the following plugins are active:

    • I18N: Internationalization
    • I18N: Brazilian Portuguese Translations

    For more information, see the documentation topic Activate a plugin.

  2. Create an article with the word "SSH" in English.

  3. Create an article with word "SSH" in Brazil.

  4. Search for "SSH" to find articles that relate to SSH.

    Note that the search does not return both Brazilian and English articles.

 

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1173149

Seen In

Istanbul

Fixed In

Istanbul Patch 10
Istanbul Patch 6 Hot Fix 1
Jakarta Patch 4
Kingston

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-02-23 14:59:35
Published:2017-09-14