For a widget with aggregate weeks or months, accessing the detailed scorecard always goes to the latest score.

Steps to Reproduce

  1. Login as admin and navigate to Performance Analytics > Jobs.

  2. Select [PA Incident] Historic Data Collection Job and click Execute Now.

  3. Navigate to Performance Analytics > Dashboards.

  4. Choose Incident Management from the drop-down menu and make sure you are in the Incident Overview tab.

  5. Under Basic Indicators, select “Number of open incidents”.

  6. Click the menu icon near the indicator name and under Indicator Properties, select the Other tab, set the Default time series to “By week SUM+”, and click Update.

  7. Select one of the older weeks on the graph to access the detailed scorecard.

    Note that instead of accessing that week, it accesses the latest week.



If you are able to upgrade, review the Fixed In field to determine the versions that have a permanent fix.

Related Problem: PRB683507

Seen In

Fuji Patch 12 Hot Fix 1

Fixed In


Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:34:10