Notifications

164 views

Description

A formula indicator with a time series on the formula calculation does not display correct scores when Current score and Multiple scores are selected on a breakdown widget

Steps to Reproduce

 

  1. Create a formula widget as follows:

    "( [[Number of open incidents not updated in last 5 days / By month SUM]] / [[Number of open incidents / By month SUM]] ) * 100"

    For more information, see the product documentation topic Create a formula indicator.

  2. Collect the scores.

  3. Create a widget for this indicator with the following properties:

    • Type: Breakdown
    • Visualization: Scorecard
    • Breakdown: Category
    • Column Settings:
      • Current score: yes
      • Multiple scores: yes
      • Number of periods: 5
      • Period step: 1

    For more information, see the product documentation topic Create a breakdown widget.

  4. Add the created widget on the dashboard

    Instead of the scores for each month being shown, the scores for the past two months are not available.

    Note that if you set the option Current score to false, the last collect month is displayed and only the current month is missing.

 

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.

 


Related Problem: PRB689893

Seen In

Helsinki
Helsinki Patch 2
Helsinki Patch 3

Fixed In

Jakarta

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-09-11 00:24:30
Published:2017-09-11