A formula indicator with a time series on the formula calculation does not display correct scores when Current score and Multiple scores are selected on a breakdown widget

Steps to Reproduce


  1. Create a formula widget as follows:

    "( [[Number of open incidents not updated in last 5 days / By month SUM]] / [[Number of open incidents / By month SUM]] ) * 100"

    For more information, see the product documentation topic Create a formula indicator.

  2. Collect the scores.

  3. Create a widget for this indicator with the following properties:

    • Type: Breakdown
    • Visualization: Scorecard
    • Breakdown: Category
    • Column Settings:
      • Current score: yes
      • Multiple scores: yes
      • Number of periods: 5
      • Period step: 1

    For more information, see the product documentation topic Create a breakdown widget.

  4. Add the created widget on the dashboard

    Instead of the scores for each month being shown, the scores for the past two months are not available.

    Note that if you set the option Current score to false, the last collect month is displayed and only the current month is missing.




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Related Problem: PRB689893

Seen In

Helsinki Patch 2
Helsinki Patch 3

Fixed In


Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:33:10