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List V3: List banner button does not return the value of "current" variable properly - Known Error
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  • List V3: List banner button does not return the value of "current" variable properly
KB0635455

List V3: List banner button does not return the value of "current" variable properly


1501 Views Last updated : Jan 28, 2024 public Copy Permalink
KB Summary by Now Assist

Description

List banner button does not return the value of "current" variable properly, for example, current.short_description returns a blank string even though the current record has a valid short description.

Steps to Reproduce

  1. Make sure List V3 is enabled in the instance.

    For more information, see the product documentation topic Activate List v3.

  2. Create a UI Action for the Incident table.

    For more information, see the product documentation topic Create a UI action.

  3. Make sure that the List banner button checkbox is selected and name the button Test Current.

  4. Include the following code: - gs.addInfoMessage('Short Description is ' + current.short_description);

  5. Go to incident_list.do and select one or more incidents.

  6. Click on Test Current.

    Instead of an info message saying "Short Description is <short description of the selected incident(s)>" the message says "Short Description is " because current.short_description returns a blank string.

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1167051

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