Several tables extend the Task [task] table, such as Incident [incident] and Problem [problem]. When you navigate to one of these lists, the history tab of the application navigator correctly displays the name of the list as Incidents or Problems. However, when you open a record from one of these tables, the history tab displays the entry as Task.
Steps to Reproduce
- Navigate to Incident > Open.
- Open any incident record.
- In the application navigator, click the history tab.
There is an entry for Task above the Incidents entry. Repeating the steps on a different table that extends Task, such as Problem or Change Request, yields the same result.
Create this true/false sys_property:
Set it to false.
Note: This property should be removed when upgrading to Jakarta or later.
Related Problem: PRB1061819