Several tables extend the Task [task] table, such as Incident [incident] and Problem [problem]. When you navigate to one of these lists, the history tab of the application navigator correctly displays the name of the list as Incidents or Problems. However, when you open a record from one of these tables, the history tab displays the entry as Task.

Steps to Reproduce

  1. Navigate to Incident > Open.
  2. Open any incident record.
  3. In the application navigator, click the history tab.

There is an entry for Task above the Incidents entry. Repeating the steps on a different table that extends Task, such as Problem or Change Request, yields the same result.



Create this true/false sys_property:


Set it to false.

Note: This property should be removed when upgrading to Jakarta or later.

Related Problem: PRB1061819

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Article Information

Last Updated:2019-05-21 11:33:10