When the value is too long to display completely in the cell, an ellipsis is used to signify that the value is truncated. When users point to the value, a tooltip with the full value should appear. However, no tooltip appears in List v2.

Steps to Reproduce


  1. Navigate to incident.list in List v2
  2. If the field is not already on the list, personalize the list and add the Comments & Work Notes field
  3. Find a record where comments & worknotes is null
  4. open that record and add 200 characters into it as a comment or work note
  5. go back to the list

The comments and work notes show in list - hovering over the truncated data does not show a tool tip


The only workaround at this moment to get the tooltips, or hover text, working again as it used to in the previous release, is to use List V3 instead of List V2 as is currently being used in your instances. 

Related Problem: PRB944713

Seen In

Geneva Patch 7

Fixed In

Istanbul Patch 10
Jakarta Patch 3

Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:35:07