Matching a ServiceNow instance version to its Edge Proxy version and JRE version
Customers need to know which version of the Edge Proxy is shipped with their ServiceNow version, and which JRE is bundled with that version of the Edge Proxy.
Resolution
Locate the Java used by your Edge proxy on the $proxy_install_dir/conf/wrapper.conf file. Then validate the JDK version installed by using java -version for that installed java. Alternatively, your edge encryption logs shows the Java version when starting up.
To make this information easier to access, the below list shows the ServiceNow version that began shipping with a specific Edge Proxy, and which JRE is bundled with the Edge Proxy:
| ServiceNow version | Edge version | JRE version |
| Geneva | 1.1.0 | 1.8.0_40 |
| Helsinki | 2.0.0 | 1.8.0_40 |
| Helsinki P1 | 2.1.0 | 1.8.0_40 |
| Helsinki P8 | 2.8.1 | 1.8.0_40 |
| Istanbul | 3.0.9 | 1.8.0_40 |
| Istanbul P1 | 3.1.1 | 1.8.0_40 |
| Jakarta | 11 | 1.8.0_121 |
| Note: Locate the Java used by your Edge proxy on the wrapper.conf file. Validate the JDK version installed by using java -version. |