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Description

"Load Demo Data" with the activation of Orchestration - Client Software Distribution plugin causes Service Creator to show incomplete page

Steps to Reproduce

  1. Navigate to Service Creator > Category Request and click the New button.

  2. Observe that the page shows five variables:

    • Is this service category for a Department or a group?
    • Department
    • Category name (for example, HR Benefits)
    • Category manager (designates service editors and fulfillers, publishes services when ready)
    • Comments
  3. Activate the Orchestration - Client Software Distribution plugin (with Load Demo Data).

    Note: The issue is with the Load Demo Data instruction.

    For more information, see the documentation topic Activate a plugin.

  4. After the plugin has activated, check the Service Creator again.

    Note that the five variables do not display.

 

 

Workaround

  1. Go to item_option_new_list.do.

  2. Change the Catalog Item of the affected seven records from blank to Service Category Request:

    • department_or_group
    • due_date
    • department
    • group
    • name
    • manager
    • comments

Related Problem: PRB1099620

Seen In

Jakarta

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-09-26 21:40:03
Published:2017-08-01