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Live feed favorite search hangs and does not work properly - Known Error
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  • Live feed favorite search hangs and does not work properly
KB0623867

Live feed favorite search hangs and does not work properly


382 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Live feed favorite search hangs and does not work properly.

Steps to Reproduce

  1. In a feed, mark a few comments as favorites.

    For more information, see the product documentation topic Mark a feed as a favorite.

  2. Navigate to Live form and perform an advanced search on the top right corner.

    For more information, see the product documentation topic Perform an advanced search in Live Feed.

  3. Ensure that the "is favorite" check box is selected and either search by "posted by" or "has word".

    Note that the search keeps spinning and never returns results.

 

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.

 


Related Problem: PRB742075

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