Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Live feed favorite search hangs and does not work properly - Known Error
  • >
  • Knowledge Base
  • >
  • Known Error (Knowledge Base)
  • >
  • Live feed favorite search hangs and does not work properly
KB0623867

Live feed favorite search hangs and does not work properly


409 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Live feed favorite search hangs and does not work properly.

Steps to Reproduce

  1. In a feed, mark a few comments as favorites.

    For more information, see the product documentation topic Mark a feed as a favorite.

  2. Navigate to Live form and perform an advanced search on the top right corner.

    For more information, see the product documentation topic Perform an advanced search in Live Feed.

  3. Ensure that the "is favorite" check box is selected and either search by "posted by" or "has word".

    Note that the search keeps spinning and never returns results.

 

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.

 


Related Problem: PRB742075

The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • Cookie Preferences
  • © 2025 ServiceNow. All rights reserved.
We use cookies on this site to improve your browsing experience, analyze individualized usage and website traffic, tailor content to your preferences, and make your interactions with our website more meaningful. To learn more about the cookies we use and how you can change your preferences, please read our Cookie Policy and visit our Cookie Preference Manager. By clicking “Accept and Proceed,” closing this banner or continuing to browse this site, you consent to the use of cookies.