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Description

Performance Analytics Scores Migration does not start despite no data collector or collection cleaner are running, and no scores editing is occurring on scoresheets. The warning message "Scoresheet edit is running, property com.snc.pa.scoresheet_edit_in_progress is present" keeps being logged.

 

Steps to Reproduce

  1. Modify the new scores property to false.
  2. Collect some old scores.
  3. Make sure that no data collector or collection cleaner is running on the instance. Disable all these jobs if necessary.
  4. Navigate to scoresheet, add/modify/delete a score on scoresheet.
  5. Navigate to scores migration plugin and activate the plugin.

    The scores migration does not run at all, but keeps printing the message "One of data collector, collection cleaner or scoresheet edit is running, migration job will check after 5 minutes" every 5 minutes.

Workaround

This issue is fixed in all currently supported versions. Please review the Fixed In section to determine the latest available patch your instance can be upgraded to.
You may however still encounter the migration not starting based on old orphan records being present on the pa_active_jobs table, if so remove them (after making sure no collection jobs are active on the sys_trigger table) to get the migration started with the next 5 minute check.


Related Problem: PRB1031562

Seen In

Istanbul

Fixed In

Istanbul Patch 10
Jakarta Patch 5
Kingston

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-04-26 09:18:23
Published:2020-04-26