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Description

If clicking Copy Change on a change request that has change tasks and leave the form without saving/updating, the tasks are saved but the change is not, leaving orphaned change tasks.

Steps to Reproduce

 

  1. Navigate to Change > Open and open a change request that has change tasks created from workflow and manually.
    For more information, see the product documentation topic Configure change management.
  2. Click Copy Change
  3. After the form of the newly created change request is displayed, click the browser's Back button
  4. Navigate to change_task_list.do.

Note the newly created change tasks where Created from is manual that are not associated to a change record.

 

Workaround

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Related Problem: PRB833134

Seen In

Helsinki Patch 4
Helsinki Patch 8

Fixed In

Helsinki Patch 12
Istanbul Patch 8
Jakarta

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-03-02 05:11:36
Published:2017-08-22