When you click the Next page button on the list view in Homepage, horizontal and vertical scrollbars are displayed. The scrollbars do not appear when there are fewer columns in the list layout.

Steps to Reproduce


  1. Navigate to Self-Service > Homepage.

  2. Edit My open incidents to display all the active incident records to get pagination on the list.

  3. Make sure My open incidents has at least five columns. (Add more if necessary.)

  4. Open the My Self-Service homepage in Internet Explorer 11.

  5. Click the Next page button on the list.

    Horizontal and vertical scrollbars appear on the list.



Use one of the following workarounds to remove the horizontal scrollbar from the display:

  • Zoom the IE11 browser window so that the width of the rightmost column is fully viewable.
  • Remove one or more columns from a widget to reduce the number of columns displayed .


Related Problem: PRB717412

Seen In

Fuji Patch 13 Hot Fix 1
Helsinki Patch 4
Helsinki Patch 5

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:34:34