It is not possible to launch ServiceNow Studio via the Studio module in the navigator when UI11 is enabled.

Steps to Reproduce


  1. Enable UI11
  2. Using the Navigator filter, filter for Studio
  3. Click the Studio module
Studio does not launch. Console error is produced: Uncaught TypeError: Cannot read property 'launch' of undefined.


  1. Navigate to $myappsmgmt.do and create or edit an existing application
  2. Navigate directly to the Studio URL: /$studio.do



Related Problem: PRB718318

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Article Information

Last Updated:2017-06-16 13:39:40