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Query business rule causes NullPointerException error when exporting data from list view - Known Error
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  • Query business rule causes NullPointerException error when exporting data from list view
KB0623094

Query business rule causes NullPointerException error when exporting data from list view


4354 Views Last updated : Oct 13, 2023 public Copy Permalink
KB Summary by Now Assist

Description

Query business rule causes NullPointerException error when exporting data from list view

Steps to Reproduce

  1. Go to incident_list.do and add a Query business rule to the incident table .

    For more information, see the product documentation topic Creating a business rule.

  2. Add the following line to this business rule script:

    gs.action.getGlideURI();

  3. Navigate to incident_list.do.

  4. Export this list into any format

    Note that the logs contain a NullPointerException error.

Workaround

Do not use GlideURI API in a script which is supposed to be executed during export or any background job.


Related Problem: PRB1038232

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