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Cannot use Multi-Provider SSO to log in with digest tokens with the mobile app - Known Error
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  • Cannot use Multi-Provider SSO to log in with digest tokens with the mobile app
KB0623015

Cannot use Multi-Provider SSO to log in with digest tokens with the mobile app


1142 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Digest tokens do not work with the mobile app UI, so you cannot use the Multi-Provider SSO plugin to log in with digest tokens for the mobile app.

Steps to Reproduce

  1. Install the Multi-provider SSO plugin.

  2. Configure the plugin to operate with digest tokens.

    For more information, see the product documentation topic Set up digest token authentication.

  3. Attempt to log in to your instance with the Andoid/iOS app.

Workaround

  1. Go to sys_property_list.do and ensure that you have enabled the system property glide.ui.m.helsinki_mobile_enabled.

  2. Create a bookmark shortcut for the mobile device web browser.

    For more information, see the product documentation topic Mobile UI.

The following video presentation provides an example of a mobile UI SSO login.

https://youtu.be/z6KmesySrbA


Related Problem: PRB1034641

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