On the Hardware Models page, under the Asset embedded list, the option to insert a new row appears to provide an alternative method for creating a new asset for the current hardware model. However, the option does not work that way.
Steps to Reproduce
Go to cmdb_hardware_product_model_list.do.
Click an asset name (for example, Alienware M17x).
Go to the Assets tab.
Double-click "Insert a new row" at the bottom of the list.
Provide an Asset Tag name and click the checkmark to save.
Click Update to save the cmdb_hardware_product_model record.
Click the newly created asset record link.
Note the following:
- Class is Asset instead of the expected Hardware.
- Model Category is read only and not editable.
As a workaround, insert the new CI via the Configuration Item list. This does not prevent creating a CI in a class that is not covered by the CI classes defined in the model's model categories. For more information, see the product documentation topic Create assets.
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Related Problem: PRB657138