Reporting on the knowledge search table using the ts_query_kb table shows "Homepage" multiple times, even when not searching for it and even if the homepage was visited only once.

 

1. Create a report on the ts_query_kb table.

   For more information, see the product documentation topic Create a report.

2. Add a query search term that contains "homepage".

   Note that the result displays multiple entries with the search term  "homepage".

 

Multiple entries appear against the search term "homepage" because it is a default search term for retrieving featured/ pinned articles. When a user visits to retrieve featured articles in the homepage, the system does a query with this search term that results in multiple entries. You can configure this keyword setting through the glide.knowman.default_keyword system property.