Description
Reporting on the knowledge search table using the ts_query_kb table shows "Homepage" multiple times, even when not searching for it and even if the homepage was visited only once.
Steps to Reproduce
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Create a report on the ts_query_kb table.
For more information, see the product documentation topic Create a report.
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Add a query search term that contains "homepage".
Note that the result displays multiple entries with the search term "homepage".
Workaround
Multiple entries appear against the search term "homepage" because it is a default search term for retrieving featured/ pinned articles. When a user visits to retrieve featured articles in the homepage, the system does a query with this search term that results in multiple entries. You can configure this keyword setting through the glide.knowman.default_keyword system property.
Related Problem: PRB645982