This only happens when the following conditions are met:
- IE browser
- Windows system
- Windows system location set to Japanese Region
Steps to Reproduce
- Log in the instance with local user
- Do not change anything on the page until session timeout (configured by system property glide.ui.session_timeout). The session timeout dialog appears.
- The default encoding UTF-8 on the IE11 is changed to Shift JIS. The customer did not change, it changed automatically.
- Use Chrome or Firefox
- Set Windows system to English Region
Related Problem: PRB733555